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M-Tech USA Guarantee
M-Tech Canada Guarantee
Who uses M-Tech
The world is full of M-Techs
ten reasons to buy a Dell laptop ( Not )
Do you need Microsoft
Office but cannot afford to buy it? Your not alone, have you tried
Microsoft's new cloud computing office programs? They are free to all
Microsoft Live members. Create, edit and save online, it free and
saves your precious hard drive space.
Are you currently using "Speech Recognition" software? If you use
Naturally Speaking or any other software and need good honest advice,
M-Tech recommends Know Brainer . You wont find a
more knowledgeable source for advice or a cheaper price for speech
How to ruin a laptop! Click
the #1 reason for a laptop problem is failing to keep your laptop free of
dust and dirt in the cooling fan and heat vent.
This link or the one above
will assist you in learning how to clean the laptop. DO NOT take
chances, if you are uncertain about how to clean your laptop
model, call 231-547-5562 (9-5
eastern) or 626-243-3284
(9-5 Pacific) and we will
stop what we are doing and walk you through the process.
Yes, it is this important
For performance enhancing Tweaks, please visit our
Phase 3 tweaks and tune up guide
NEED Technical HELP? Use
- Should you require repairs or have questions regarding
your hardware, please refer to your M-Tech Invoice for the technical
support number since it may vary. As an alternate option, fill out
this form to request our
support team to assist you.
for technical support request form. Please keep in mind that your
request is being forwarded by email. email is hardly reliable. There are
any number of reasons why your emails could get lost or filtered into junk
mail. So if you need support fast, we encourage you to call for
assistance. If your serial number begins with PS2...your technical support
number is 626-243-3284, Pacific time 9-5 M-F. Please have your full
serial number available. Our technical support will be unable to accept
your call if you do not have a valid M-Tech serial number. If your serial
number does not begin with PS2 then please call 1-231-547-5562 ext 11 for
your correct support number.
Remember, Technical support can be by
online form or by
email but hardware support really should be by phone. It is
very difficult to support defective hardware via email.
Drivers and Manuals
Please have a
qualified technician install the BIOS. M-Tech is not liable
for any damage
during the installation of the BIOS.
model number on the laptop bottom:
These drivers or Manuals are customized for M-Tech
Notebook PCs only.
We would not advise using them with other vendors' products.
Download Driver :
User Manual :
These drivers or Manuals are customized
for M-Tech's Notebook PCs only.
We would not advise using them with
other vendors' products.
Can't Find Your Drivers or
Please note the FTP server get overwhelmed
quickly. If this happens to you or you cannot seem
to locate the drivers for your laptop model, or you
are just having a bad day and don't want to look at
some long boring list, send us your laptop model as
it appears listed on the bottom of your laptop. Make
sure it isn't battery model number.
fill out this form OR send
it to firstname.lastname@example.org We will make sure to
send you all the current drivers for your laptop.
Need help tuning up your laptop? You can find many helpful videos
M-Techs YouTube online video support page.
Which type of programs should I use to protect my M-Tech Laptop?
While there is no end to the style and variety of programs you can
spend your money on to keep your laptop running smooth and free of
Virus's, Spyware's, Worms, Trojans, Registry bloat, Registry
corruption, Junk files and corrupt files on your drive, you need
not spend much if any of your funds to keep your laptop investment
running smooth. Below are some free programs that do a fine job of
protecting your laptop. Then there are some paid programs that
offer very good service for their price. Keep in mind, just
because we may not list your specific program here, it does not
means we do not think it a good program. We simply offer some
suggestions that can accomplish the desired goal of protecting
your laptop for little to no money out of pocket. Some paid
programs offer a good value by integrating all the desired
programs into one program. If this is your desire then by all
means do that. Just be sure to review their effectives and
stability. M-Tech has found that most programs do a decent job of
protecting your against virus's but fall short when it comes to
compatibility with our system itself. As a classic example, M-Tech
STRONGLY discourages the use of any
Norton (Symantec) Anti Virus
products, either by themselves alone or in a suit of programs. We
have found that Norton conflicts with more computers than it
helps. This isn't to say it does not protect you against virus,
spywares, junk and intruders. It surely does, but the cost to you
is erratic performance. We have found that customers calling with
support questions that lend themselves to bizarre behavior on the
laptop itself, are almost always because the customer was using a
Norton Anti-Virus product. In addition, RAID 0 users need to be
very careful as to their choice of protection. Norton is the kiss
of the death with a software RAID controller. Feel nervous about
selecting your next suit of protection products. You needn't, Here
is a list of programs that seem to do a good job. Remember, this
isn't a list of all programs, just ones we have tested and found a
solid performer for the money spent.
Protect your M-Tech Laptop with these
free or cheap valuable programs.
Avast (Free Home Edition)
Fee from Sunbelt software)
Spybot S&D (Free)
Windows Defender (Free)
Maintenance and system monitoring:
Increase your computers functionality by downloading the
free Office Suite programs. Save hundred of $$ and increase your
Office Style Programs:
www.openoffice.org A very complete suite of programs to cover
virtually any basic need you are likely to need. Compatible with
Microsoft Office and most other office programs. If you want to
stick with traditional Microsoft programs try the new free cloud
system for MS Office. Its free and takes up very little hard drive
space since your program and files are stored on the Microsoft
- Is your typing cursor jumping all over the page?
Special needs regarding atypical operating systems
M-Tech can custom design a laptop BIOS to work with any operating system
you need. If you have a special need for something like Solaris in a virtual
server...call us and ask for assistance. We can assign you laptop to our
research and development department and we will make it work for you. Be
it Solaris, Linux Server 2008 all rolled into a virtual
server environment, our specialist will invest the time needed to make it
work for you or your organization.
The most commonly asked question:
A picture is worth a
thousand words they say. So how much are video worth to you?
See for yourself. many tips and hints are now available via
Having trouble with lock ups and freezes in your computer?
Microsoft's knowledge base can give you reasons for and
solutions to many of your computer woes.
A common misconception is that if your computer freezes
or locks up on you the computer must be malfunctioning.
In truth, once you are successfully booted into your operating
system the computer has been diagnosed twice as being "Hardware
OK". 99.9% of troubles from this point are operating system
and/or driver related. In fact 80% of all computers returned to
computer manufacturers as defective are in fact functioning
perfectly. The problem is in the software/Operating
system/driver combination. The best solution is to reformat your
hard drive and reinstall your operating system. Most problems
are due to corrupted files and usually will not recur after a
hard drive has been reformatted.
low memory problems
are the signs of low memory?
Why do low memory problems
How to prevent low memory problems
your computer doesn't have enough memory for all of the
actions it's trying to perform, Windows and your programs can
stop working. To help prevent information loss, Windows will
notify you when your computer is low on memory. You can also
learn to recognize the signs of low memory and take steps to
prevent the problem.
What are the signs of low memory?
Signs of low memory include poor performance, low-memory or
out-of-memory notifications, and display problems. For
example, if you try to open a menu in a program when your
computer is low on memory, the program might respond slowly or
appear to stop responding. If the menu appears, it might not
respond when you try to click an item or it might not display
all items. If you click a menu item, the menu might also
disappear and leave a blank area on the screen instead of
displaying the contents of the document or file you're working
Why do low memory problems occur?
has two types of memory, random access memory (RAM) and
virtual memory. All programs use RAM, but when there isn't
enough RAM for the program you're trying to run, Windows
temporarily moves information that would normally be stored in
RAM to a file on your hard disk called a paging file. The
amount of information temporarily stored in a paging file is
also referred to as virtual memory. Using virtual memory—in
other words, moving information to and from the paging
file—frees up enough RAM for programs to run correctly.
Low memory problems occur when your computer runs out of
RAM and becomes low on virtual memory. This can happen when
you run more programs than the RAM installed on the computer
is designed to support. Low memory problems can also occur
when a program doesn't free up memory that it no longer needs.
This problem is called memory overuse or a memory leak.
How to prevent low memory problems
programs at one time can help prevent low memory problems and
information loss. It's a good idea to observe which programs
show signs of low memory conditions and try not to run them at
the same time.
However, it’s not always convenient or
practical to run a limited number of programs. Signs of low
memory can indicate that the computer needs more RAM to
support the programs you use. Here are the recommended ways to
solve or prevent low memory problems:
paging file (virtual memory) size
attempts to increase the paging file size the first time your
computer becomes low on memory, but you can also manually
increase it up to a maximum size that is determined by the
amount of RAM installed. Although increasing the paging file
size can help prevent low memory problems, it can also make
your programs run more slowly. Because your computer reads
information from RAM much faster than from a hard disk (where
the paging file is), making too much virtual memory available
to programs will slow them down.
For more information,
see Change the size of virtual memory.
Install more RAM
If you see signs of low memory, or if Windows warns you
about a low memory problem, check the information that came
with your computer or contact the computer manufacturer to
determine which type of RAM is compatible with your computer,
and then install more RAM. To install RAM, check the
information provided by the manufacturer.
information, see Find out how much RAM your computer has.
Windows 7 users should consider using ReadyBoost.
All it takes is a source of external RAM such as a SD memory
card or a USB thumb drive.
Just plug in a USB flash drive or card and let ReadyBoost
borrow it. ReadyBoost is designed to help when your PC's
memory is running low. Low memory can make your computer
Windows, which needs a place to stash data, turns to
the hard drive. Flash memory offers a speedier alternative.
Just plug the flash RAM into your M-Tech Laptop,
within a moment a window will appear with several options.
Choose the ReadyBoost option. Windows 7 will handle the rest.
Keep this RAM plugged into your laptop, or at least while you
are booting up. Now when Windows is running low and slow
because of too little RAM, ReadyBoost will supplement your
systems RAM and help preserve your systems speed.
ReadyBoost works with most flash storage devices. In Windows 7,
it can handle more flash memory and even multiple devices—up to
eight, for a maximum 256 gigabytes (GB) of additional memory.
Ways to improve Windows 7 performance on your laptop.
Determine if a program overuses memory
computer becomes low on memory whenever you run certain
programs, one or more of those programs might have a memory
leak. To stop a memory leak, you need to close the program. To
repair a memory leak, you need to check for updates for the
program or contact the publisher of the software.
determine which program is using the most memory, follow these
Click to open Task Manager.
To sort programs by memory usage, click
Memory (Private Working Set).
You can also check for
program errors and troubleshooting information using Event
Click to open Event Viewer. If you are
prompted for an administrator password or confirmation, type
the password or provide confirmation.
In the left pane,
click Applications and Services Logs to view error events. To
see a description of the problem, double-click the event. To
see if troubleshooting information is available, look for a
link to online Help.
For more information, see What
information appears in event logs (Event Viewer)?
cooling system maintenance
Get a can of compressed air from the office
supply section of any local store. (this is a aerosol can and
not a compressor) Then blow the fan
blades so they spin and the air cleans the laptop through the
back or side vent. You will spot the vent by the copper wiring
that is the heat sink. By blowing the fan in this direction you
will clear the fan and clear the heat sink. After doing this
then repeat the process from the direction of the heat sink and
try to spin the fan from the heat sink toward the fan. This will
make sure that there is as little trapped dust as possible.
This is the normal maintenance you should be
doing every week. If you laptop is making a noise then it is
possible that there is too much debris to be blown out by this
method. In that case you may have to use a vacuum to create a
light draw, this hopefully pulls any lint or strings that were
sucked up, toward the fan grid. Then perhaps you can grab the
pieces with your fingers or tweezers. In some cases of heavy
neglect you may need to remove the plate that covers the cooling
fan. Under these circumstances you should call your tech support
for directions on how to do this. Every laptop is different and
you should always call support for permission and directions on
how to best open up your laptop to clean the fans and heat sink.
If your laptop is still under warranty, then never try to open
it without technical supports help.
Supports phone is 626-243-3284, 9-5 pacific
Is your typing cursor jumping out of your document and into
places you don't want it to be?
Relax, the good news this is not a
problem with your laptop. owners of computers of every brand
are having this issue. It appears to be a Vista and Win 7
issue. To dates hundred of thousands have companied about it
and were all blaming their laptops for it. Since every brand
had the same issue it obviously cannot be the laptop at fault.
A research of the subject shows complaints describing their
malfunction started suddenly with the advent of Windows Vista
and have grown as Window 7 ( a version of Vista) have
increased. Our advice is to keep your laptop set to download
and install automatic updates. Microsoft is aware of this
problem and when a fix is found they will likely issue the fix
for it through their updates. In the mean time we suggest you
keep and periodic eye on your typing. Especially if you are a
touch typist. It may offer some help to go into your
preferences and tell Windows 7 not to allow duplicate
keystrokes or delay entry of the out of normal keystroke is
entered. This may or may not help but until Microsoft fixes
this issue it is the best you can do.